We’re Hiring

Admin Support & Clinic Operations

Part-Time, In-Office  |  Alive Counselling, Kelowna BC

Alive Counselling is an award-winning, 19-therapist mental health clinic in Kelowna, BC. We’re looking for a warm, organized, and reliable person to join our team as a part-time, in-office Admin Support & Clinic Operations team member.

This role is all about presence. You’ll be the friendly, steady face our clients and clinicians see in the office, and a supplemental support to our virtual admin team, so the day-to-day doesn’t rest on any one person. You’ll help keep things running smoothly behind the scenes and make our space feel warm and cared for.

What You’ll Do

  • In-office presence for clients and clinicians: Be a warm, consistent, supportive presence in the office, for the clients who walk through our doors and for the clinicians who work here.
  • Supplemental billing, email, and JaneApp support: Support our main virtual admin team with billing tasks, email inquiries, and JaneApp scheduling as needed, so it’s not all resting on one person.
  • Light office upkeep: We have a weekly cleaner, so this isn’t deep cleaning. Think light resets between sessions, tidying common spaces, and keeping the office feeling welcoming day to day.
  • Restocking and supply tracking: Keep an eye on office and client-facing supplies, restock as needed, and flag to leadership when something is running low and needs to be repurchased.
  • Room to grow: This role may grow over time to include aspects of client care and intake coordination, helping match new clients with the right clinician fit.

What We’re Looking For

  • Excellent organizational skills and attention to detail
  • Comfortable with (or quick to learn) JaneApp or similar practice management software
  • Warm, people-first communication style, both in person and over email
  • Reliable, dependable, and comfortable being the go-to person in the office
  • Experience in a clinic, healthcare, or administrative support role is an asset, but not required
  • Alignment with Alive Counselling’s values: creating a supportive, “right fit” environment for both clients and clinicians

Details

Location: In-office at our Kelowna clinic

Schedule: Part-time (days/hours to be discussed based on candidate availability)

Reports to: Barbara Egan, Founder & Clinical Supervisor

How to Apply

Please send your resume and a short note about why you’d be a great fit.

Apply Now

We can’t wait to meet you.